Flights Travel and customer service information is easily available for travelers through the Southwest Airlines Orlando Office. You may use customer support for getting answers to questions associated with reservation, baggage, flights, check-in and modifications to itinerary. It can help to get info about airline policies when one does not know next step to take. For instance, changing plans without out any information about them can be exasperating so knowing the updated information about reservation, baggage, flight scheduling and check-in process can be very helpful and save time.