The Avianca Airlines Houston Office  is best for travelers who want to know baggage policies in their pre-trip planning. Instead of spending time at the airport to check, passengers can ask agents about baggage weight limits, carry-on sizing, or extra bag fees which are often specific to fare and route. Reservation agents can also advise on which items are allowed and how to pack for fragile items, as well as how to handle baggage delays and damage claims. Planning ahead ensures a more stress free trip for air travelers with infants, sporting goods, and lots of family baggage.