Throughout the booking process, Air France Porto-Novo Office helps passengers access useful information about flight services and travel arrangements. A traveler can check with the customer service regarding booking status, changes to tickets, flight cancellations, and refund policy. Customers can ask for baggage allowance, excess baggage, cabin baggage limits and report of late baggage. Customers can get information about departure times, check-in, seating and boarding requirements, documentation, international travel documents, special services, and connecting flights. Efficient customer service will assist travelers to resolve common issues, manage their booking and plan their travel accordingly.