When my companions and I went to the EL AL Airlines Miami Office, we had a terrific time. The personnel was more than pleased to answer our inquiries regarding our bags and the boarding procedure. They were courteous, understanding, and really informed. The office was tidy, peaceful, and friendly. I thought it was great that they took the time to thoroughly explain everything. It gave us a great deal of confidence for our next journey. Without a doubt, I will suggest this office to anyone in need of flying assistance.