Our family of four recently embarked on a long-awaited vacation to Southeast Asia, and the exceptional service provided by the Singapore Airlines Detroit Office made our journey truly memorable. From the initial inquiry to our departure, the team was professional, attentive, and genuinely caring. Planning an international trip with two school-aged children can be overwhelming, but the staff at the Detroit office simplified everything. They helped us select the best flight route with shorter layovers and ensured our seats were grouped together for comfort. They also made meal arrangements for our vegetarian daughter and explained every detail of the KrisFlyer program, helping us earn miles effectively. What truly impressed us was how the Detroit office continued to assist us even after ticketing. They checked in before our departure to confirm health protocols, entry requirements, and even sent packing tips for families traveling with kids. Their thoughtful guidance gave us peace of mind and allowed us to focus on enjoying our time together. Thanks to their dedication, we felt confident and prepared every step of the way. Singapore Airlines turned what could have been a stressful planning process into a smooth, enjoyable experience. We are beyond grateful and will definitely travel with them again!
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