Understanding the nuances of the is particularly important when dealing with potential issues like lost, delayed, or damaged baggage. While the airline strives for efficient handling, passengers should be prepared with the necessary information. According to the Air Mauritius Baggage Policy, if your checked luggage does not arrive at your destination, you must immediately report it to an Air Mauritius representative or the appropriate ground handling agent at the airport. You will typically need to complete a Property Irregularity Report (PIR), providing details about the missing items. The outlines procedures for compensation or assistance in such cases, often involving temporary support for essential purchases, subject to specific conditions and limits. Similarly, if baggage is returned damaged, reporting it promptly following the same procedures is essential to initiate any potential claims under the policy. Familiarizing yourself with these aspects of the beforehand can significantly streamline the process should an unfortunate incident occur, ensuring you know your rights and the steps required for resolution. Keeping a record of your baggage tags and a detailed list of contents can also be highly beneficial in these situations.