https://activeprospect.fogbugz.com/default.asp?65452 FogBugz RSS Feed en-us Copyright 2000-2019 FogBugz https://activeprospect.fogbugz.com/?65452 When encountering issues with accessing Ancestry on Safari, troubleshooting can often resolve the problem and get you back to exploring your family history smoothly. "Troubleshooting Ancestry login problems on Safari" generally involves addressing browser-specific settings that may interfere with Ancestry's login page functionality. Start by clearing Safari’s cache, as old cache files sometimes conflict with website updates, potentially causing login errors. Navigate to Safari > Preferences > Privacy, then click "Manage Website Data" and remove any stored data from Ancestry. Also, check Safari’s cookie settings, as blocking cookies may prevent you from logging in. Make sure that "Prevent cross-site tracking" is disabled, as this setting can block essential data needed by Ancestry to verify your session. Another useful step is to disable any ad blockers or privacy extensions temporarily, as they can mistakenly block elements of Ancestry’s login page. If issues persist, ensure Safari is up to date, as older versions may lack compatibility with the latest website features. Lastly, try restarting your device or switching to another browser temporarily to identify if the issue is Safari-specific. Following these steps systematically can often resolve most login issues on Ancestry when using Safari, allowing you to continue your genealogical research with ease.]]> "Alex" <alex@activeprospect.com> FogBugzCase65452 https://activeprospect.fogbugz.com/default.asp?pg=pgEditBug&command=view&ixBug=65452&=#461479 Sun, 10 Nov 2024 16:33:45 GMT