Open your email client and access the account settings.
Locate the incoming mail server (IMAP) settings.
Ensure the following settings are correct:
IMAP server: imap-mail.outlook.com
Port: 993
Encryption: SSL/TLS
Authentication: Yes, using your full Hotmail email address and password
Save the changes and restart your email client. Test by receiving an email. If issues persist, double-check your email address and password for accuracy.