I had a great day at the Vietnam Airlines Singapore Office with my family. The staff was really helpful when we had inquiries concerning the flight schedule and food. They were really professional and courteous. We didn't feel hurried at all, and the office had a laid-back vibe. The way they handled my aging parents made me very happy. Everything went without a hitch, and we departed knowing exactly what we were going to do. Without a doubt, I would return if I ever needed assistance.