My expectations were exceeded by the Wizz Air Hamburg Office. I was having trouble with my luggage allowance and was unsure of where to get assistance. After I entered the office, my issue was resolved and my ticket was updated in a matter of minutes. The personnel was really competent and courteous, and they knew precisely what to do. It's wonderful to know that Hamburg offers such dependable local customer service. This quality of service is not available over the phone or online. I sincerely appreciate their service and would suggest them to any Wizz Air traveler in need of support.